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Daiwa Roynet Hotel YAMAGATA-EKIMAE
Nestled in Yamagata City, our hotel is surrounded by beautiful mountains,
renowned as some of Japan's one hundred famous mountains. Enjoy the breathtaking
scenery and convenient access to Yamagata Station, making your stay both picturesque
and practical.
TOPICS
Please enjoy breakfast using Yonezawa beef at Yonezawa's long-established Tokiwa. "Tokiwa"
A menu made with plenty of Yonezawa beef provided by the long-established local Yonezawa restaurant Tokiwa
Please select a menu from Japanese or Western when you check in.
Japanese: Focused on local dishes, such as boiled potatoes, beef dishes, and ball-shaped konnyaku
Western: Beef stew, special ham, sausage, and bacon are available.
(Depending on the situation of your reservation, you may not be able to choose.)
※Curry, eggs, and natto are available in buffet style.
FACILITIES
Restaurant
＋ー
Please enjoy breakfast using Yonezawa beef at Yonezawa's long-established Tokiwa.
"Tokiwa"
A menu made with plenty of Yonezawa beef provided by the long-established local Yonezawa restaurant Tokiwa
Please select a menu from Japanese or Western when you check in.
Japanese: Focused on local dishes, such as boiled potatoes, beef dishes, and ball-shaped konnyaku
Western: Beef stew, special ham, sausage, and bacon are available.
(Depending on the situation of your reservation, you may not be able to choose.)
※Curry, eggs, and natto are available in buffet style.
■Requests when you enter the restaurant
・Be sure to wear a mask.
・When serving breakfast, please wear the gloves that are distributed at the restaurant. (*During buffet)
・Please sanitize your hands and fingers when entering or leaving the store.
・In the event of congestion, access restrictions may be imposed to avoid the transmission of infectious diseases. Please check beforehand.
We ask for your understanding and cooperation.
From AM 7:00 to AM 10:00 (last entrance 9:30)
Adults: ¥1,980 (tax included) Elementary school students: ¥990 (tax included)
※Please buy a breakfast ticket at the front desk in advance.
First floor of the hotel
Parking lot
＋ー[Place]
"Park Estate," a multi-dimensional car park on the hotel premises
[Opening hours]
7 to 23 o'clock
[Fee]
14:00 to 11:00 the next day, 1000 yen per night (including tax)
※The parking fee will be settled at the parking lot.
Please note that we cannot issue a receipt at the hotel.
※The payment is in cash only.
[Number of units]
32 units
[Vehicle Restrictions]
Total height : 2.0m or less
Total length : 5.0m or less
Weight: 2t or less
Full width : less than 1.9m
[Notes]
・ First-come, first-served basis (reservation not allowed)
・ Storage and retrieval possible from 7 o'clock to 23 o'clock
・Please be aware that some parking lots may refuse your request at their own discretion, even if your vehicle is within the regulation.
・ Depending on whether the parking lot is full or the size of the car, we will guide you to the general parking lot in the neighborhood.
Since this is not an affiliated parking lot, the parking fee will be paid directly at the parking lot where you parked and the receipt will be issued there, so we appreciate your understanding.
coin laundry room
＋ーThere is a self-service coin laundry room.
Please use it for long stays on business trips or in sports camps, or for a little laundry while traveling.
[Hours open] 24 hours
[Detergent] No detergent required due to automatic input
◆Precautions for use
・You can't use it except for guests staying at the hotel.
・You can pay by 100 yen coin or electronic money.
(Compatible electronic money: nanaco, Rakuten Edy, WAON, Suica, PASMO, Kitaca, TOICA, manaca, ICOCA, SUGOCA, nimoca, Hayakaken)
・To exchange money, please use the automatic checkout machine in the front lobby.
ice-making machines
＋ーWe have installed ice-making machines in the vending machine corner.
Please use the cup provided beside the ice maker. [FREE]
SERVICE
payment
＋ーCustomers who pay locally (settle at the hotel) are asked to pay the accommodation fee in advance when checking in. You can also pay by credit card (JCB/VISA/AMEX/ Diners/SAISON). The automatic checkout machine also handles exchange of money, and there is no troublesome procedure, and the check-in and check-out is smooth as well.
※Some hotels are unable to pay by credit card at the checkout machine.
To ship from hotel
＋ー◆[Charged] To ship from hotel
We accept packages at the front desk. We also have boxes and plastic covers for home delivery (both charged)
◆If the customer sends the package to the hotel
Please be sure to specify the name of the guest (Katakana) and the date of stay on the slip.
After checking your reservation information and slip, we will keep it until the day of check-in.
However, we are unable to receive cash, valuables, drugs, letters, fragile goods, dangerous goods, cool packages and other items that require temperature and humidity control, and cash on delivery packages.
※We may not be able to accept it due to the limited storage space.
※If your reservation name is not listed on the slip or if we are unable to match your reservation information, we may not be able to receive your delivery.
If you have any questions, please contact the hotel.
Security Lock System
＋ーWe lock the front entrance of the hotel from 0:00 a.m. to 6:00 the next morning for safety in the hotel hall at midnight.
When entering the building after midnight,
・For guests staying at the hotel, you can open the entrance with the room key.
・Customers who are checking in use the intercom located outside the front entrance,
We will check your reservation's name before you can enter the hotel.
※Our hotel has also introduced a card key security system in the elevator.
You need a room key to the floor of the guest room.
wheelchair
＋ーYou can borrow it at the front desk.
Wheelchairs are only available inside the building. Please be aware of this in advance.
service
＋ーThis is accepted at the front desk. (charged)
Copy (black and white): 10 yen per sheet (tax included)
Copy (color): 50 yen per sheet (tax included)
FAX: 50 yen per transmission, including tax (up to 5 copies sent)
※Receiving faxes is accepted free of charge.
(Please write the name properly so we will know the guest accurately.)
How to get here
3-minute walk from the east exit of JR Yamagata Station
"You can see the hotel right away when you leave the east exit.
It is a great location with an excellent access and a 3-minute walk from the station, making it perfect for a business and tourist hub.
Those who come by train
Approximately a 3-minute walk from the east exit of Yamagata Station on the JR Ou Main Line
Those who come by plane
"Approximately 40 minutes by shuttle bus from Yamagata Airport
Approximately 3 minutes after getting off at the east exit of JR Yamagata Station
Those who come by car
・Approximately 15 minutes west of Yamagata Zao IC on the Tohoku Odan Expressway via Prefectural Route 16
・About 13 minutes east of Tohoku Chuo Expressway Yamagata Chuo IC via Prefectural Route 18
Daiwa Roynet Hotel YAMAGATA-EKIMAE
990-0038 2-9 Saiwai-cho, Yamagata-shi, YamagataFAQ
QAre amenities in the room are free of charce?
＋ーA Yes, feel free to use them.
QDoes you hotel have a public bath?
＋ーA No.
QIs it possible to rent a car?
＋ーA Our hotel does not provide rental car services. To find one, please ask the front desk.
QCan I smoke in the room? Can I smoke electronic cigarettes?
＋ーA If you would like to smoke in the room, please book a smoking room.
QIs there Wi-Fi in the hotel?
＋ーA Yes, and it's free. For password, please contact the front desk.
QPlease tell me about room cleaning
＋ー
A
If you are staying for more than one night and you would like cleaning services, please use the magnets on your door.
If you would like room cleaning (including towel exchange), please attach the blue magnet (indicating 'Please clean the room') to the outside of your door by 10:00 AM on the day of service.
If you do not require cleaning but would still like towel exchange, please attach the grey magnet (indicating 'Please exchange towels') to the outside of your door by 10:00 AM on the day of service.
If neither magnet is attached, please note that neither cleaning nor towel exchange will be performed.
However, for hygiene reasons, room cleaning will be conducted every third day even if you do not request it.
We appreciate your understanding and cooperation with our SDGs initiatives. Thank you for your cooperation.
QDo I have to pay extra for my child?
＋ーA Children under 12y.o can stay for free when sharing bed with their parents (amenities and breakfast are not included).
QWhat is Check-In and Check-Out time?
＋ーA Check in time is 2pm. Check out time is 11am.
QCan I request an early Check-In
＋ー
A
Earlier check-in is possible starting 12pm and costs extra one thousand yen per each hour.
Please understand that this may be subject to availability on your check-in date.
QCan I request a late check-out?
＋ーA Late check out is possible but is a subject to availability on your check out date. The latest check out time is 2pm.
QDoes your hotel allow pets?
＋ーA Unfortunaltely, no. (Sight challenged customers can stay with their service animals)
QCan I store my luggage at hotel before check in or after check out?
＋ーA We can keep your luggage at the front desk on the day of your check in and the day of your check out.
QCan I ship my luggage to your hotel?
＋ー
A
Yes, we can keep youe belongings at the front desk.
When shipping, please write your reservation name and check in date.
Please note, that we cannot keep luggages that require temperature control.
QCan I exchange currency at your hotel?
＋ーA No. Please ask front desk for closest exchange offices.
QIf i extend my stay, can I stay in the same room?
＋ーA Depends on the room availability of that day. Please contact the front desk.
QCan I make room requests?
＋ーA We accept room requests but may not be able to provide you with desired room depending on the room availabilitu of that day.
QI have another reservation at your hotel. Can I store my luggage until my next check in?
＋ーA Of course, once we confirmed your reservation.
QCan I check in later than the check in time I stated?
＋ー
A
If you are going to be later that your stated check in time please inform the hotel.
Due to security reasons the doors to the hotel are locked at night. In case of late arrival please use an interphone next to the door to contact front desk.
QCan I ask for a free upgrade?
＋ーA Room upgrades are possible but not free. Please contact front desk for more details.
QWhat do you need to check in to the hotel?
＋ーA Please show us your passport and reservation number.
QCan I invite a guest into my room?
＋ーA Please meet with your guest at the public area of the hotel.
QDoes your hotel have a shuttle bus service?
＋ーA No, but our front desk can help you to find one.
QCan I make a copy or send a FAX from your hotel?
＋ー
A
Yes, at the front desk.
It would be 10JPY for black&white page or 50JPY for a colored one.
QCan you keep food or drinks?
＋ーA Yes, as long it does not require temperature control.
QCan I send a parcel to your hotel by cash on delivery?
＋ーA No. Please pay for delivery in advance.
QCan you ship internationally?
＋ーA No. Only domestically.
QCan I borrow an iron?
＋ーA Yes. Please contact the front desk.
QCan I make a phonecall from my room? Can I call overseas?
＋ーA Yes, but you will be charged for each outcoming phonecall.
QDo you have an adapter or converter?
＋ーA Yes, at the front desk.
QI forgot something in the room. What should I do?
＋ーA Please contact our hotel.TEL.023-627-7255
QCan you make a restaurant reservation for me?
＋ーA Yes, but only for the period of your stay at out hotel.
QWhat is check-in time?
＋ーA You can check in any time after 2 pm. In case of you arriving late please let the hotel know your arrival time in advance.
QAt the hotel, can I pay with a credit card? What kinds of credit card can I use?
＋ーA We accept VISA, MasterCard, JCB, American Express, Diners and Union Pay.
QCan I pay with a QR code (AliPay, WECHAT PAY or KAKAOPAY)?
＋ーA No.
QCan youissue a receipt for my stay?
＋ーA Yes, but only for the payments made directly at the front desk.
QWhat's the hotel's cancellation fee policy?
＋ー
A
(Reservations made for 1 to 14 people)
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
(Reservations made for 15 or more people)
Cancellation 9 days prior to check in day: 10% of room charge.
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
QHow do I become a member?
＋ーA Please inquire to the front desk.
QDo I have to pay to become a member?
＋ーA No, it's totally free.
QWhat are the benefits of becoming a member?
＋ーA To find out about Roynet Club benefits, please stop by the front desk.
QHow long are Roynet points valid for?
＋ーA Points a valid for two years since the last stay.
QHow can I use my Roynet Points?
＋ーA Points can be used at the front desk when you pay the room charge.
QI lost my membership card. What should I do?
＋ーA Please inform the hotel for the new card.
QWhat is Roynet Club Members?
＋ーA It's a point collecting system that can be used at any Daiwa Roynet hotel.
INFORMATION
| Number of guest rooms | 204 |
|---|---|
| Number of guest rooms | 428 |
| Check-in / Check out | 14：00/11：00 |
| Credit card | VISA・JCB・AMEX・Diners Club・MasterCard・UC・UnionPay card |