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DEL style OSAKA-SHIN UMEDA by Daiwa Roynet Hotel
The retro feel that you will see inside the building gives you a nostalgic feeling that reminds you of the Osaka Expo of 1970.
Inside the new interior decor, the space that feels like it came from the Showa era will remind you of the design that was familiar to you when you were young.
Please spend your night in Osaka in a space that somehow calms and relieves you.
TOPICS
You can enjoy food and entertainment in the restaurant that is like a live music club. PLUS e CLOSS
It's a humorous menu that incorporates Osaka's food culture as well as eclectic Japanese-Western dishes that change every day.
※Information on breakfast service change ***
For the time being, as part of our measures to prevent the transmission of the novel coronavirus, we will be serving Japanese-Western breakfast plates and not the usual buffet-style breakfast.
Regarding the resumption of the buffet-style breakfast service, it has not yet been decided.
If you have any inquiries, please contact the hotel.
・Please cooperate in temperature measurement and alcohol disinfection when entering the restaurant.
・In order to prevent the spread of the novel coronavirus, we have reduced the number of seats.
| Opening hours | 6:30～10:00 (LO 9:45) ※In order to prevent the spread of the novel coronavirus, the serving style and business hours may change. Please contact us by phone for details. |
|---|---|
| Service charge | Adults: ¥1,650 Children : 825 yen Preschool Children: Free |
FACILITIES
Restaurant
＋ー
Breakfast: 6:30-10:00 (LO 9:45)
Lunch: 11:30 to 15:00 (LO 14:30)
Dinner: Suspended (date of resumption to be decided)
Regular holidays: Saturdays, Sundays, and holidays
※ Only breakfast is open on Saturdays, Sundays, and holidays.
※ It is possible that we will be temporarily closed on weekdays as well.
※In order to prevent the spread of the novel coronavirus, the serving style and business hours may change.
Please contact us by phone for details. TEL:06-4256-7645
Parking lot
＋ーFor physically challenged customers, we can guide you to the multi-story parking lot on site.
The number of units is limited, so please contact the hotel for details.
Other than that, if you are coming by car, we will guide you to the coin-operated parking lot in the neighborhood.
There are many single-level parking lots within walking distance.
We will give you a parking lot map at the front desk.
Please be careful of traffic restrictions as there are many one-way traffic roads around the hotel.
Convenience store
＋ーApproximately one minute walk on the right from the front entrance of the hotel.
Coin-operated laundry
＋ー
Installed in 4F・9F
※The washing machine and dryer are both 100-yen coin-only machines. We accept currency exchange at the front desk.
Vending machines, ice-making machines, and microwave ovens
＋ー
Installed in 4F・9F
※We do not sell alcoholic beverages. If you wish, please go to 7-Eleven, which is a 1-minute walk away.
※If you will be using the ice-making machine, please use the ice pail provided in your room or the cup provided beside the ice-making machine.
Smoking area
＋ー
1st, 4th and 9th floors (exclusively for women on the 4th floor)
SERVICE
Courier
＋ーShipping from hotel (charged)
It can be shipped by Yamato Transport. (Unfortunately, we do not accept cool parcels.)
We handle cash-on-delivery and in-advance payment, but we only accept cash.
When a customer sends a package to the hotel
After checking your reservation information and slip, we will keep it until the day of your check-in.
However, we cannot accept cash, valuables, drugs, letters, fragile goods, dangerous goods, cool parcels and other items requiring temperature and humidity control, and payment-on-delivery and cash-on-delivery packages.
※Please be sure to specify the name of the guest (katakana) and the date of stay on the slip.
※We have a limited space to hold packages, so we may not be able to accept your package.
※If there is no description of your reservation's name on the slip, or if we are unable to match your reservation information, we may not be able to accept your package.
Security Lock System
＋ーFor safety in the hotel building at midnight, the front entrance of the hotel will be locked from 0:00 a.m. to 5:00 the next morning.
When entering the building after midnight,
・For guests staying at the hotel, you can open the entrance with your room key.
・For customers who are checking in, use the intercom located outside the front entrance,
We will check your reservation's name before you can enter.
※Our hotel has introduced a security system that uses a card key in the elevator.
You need a room key to go to the floor of the guest rooms.
Copy/Fax
＋ーCopy (black and white): 10 yen per page (tax included)
Copy (color): 50 yen per page (tax included)
※We cannot print the file inside the USB that you have.
We only accept printing if you send the data by email to the hotel.
FAX: 50 yen (tax included) per transmission, up to 5 pages per transmission
※Receiving faxes is free of charge. (Please ensure that the name of the guest staying in the hotel is stated so we will know..)
Wheelchair
＋ーYou can borrow it at the front desk.
You can only use it in the building.
Please note that the number is limited.
How to get here
Those who come by plane
・Approximately 60 minutes by limousine bus from Kansai International Airport (get off at Herbis Osaka)
・Approximately 30 minutes by limousine bus from Osaka International Airport (Itami Airport) (get off at Herbis Osaka)
・Approximately 10 minutes on foot from Herbis Osaka
Those who come by train
・Approximately 10 minutes on foot from Sakurabashi Exit of Osaka Station on the JR Kyoto Line and JR Kobe Line
・Approximately 7 minutes walk from Fukushima Station on the JR Osaka Loop Line.
・From Shin-Osaka : Approximately 5 minutes from Shin-Osaka Station to Osaka Station on the JR Kyoto Line
・From Sannomiya : Approximately 22 minutes from Sannomiya Station to Osaka Station on the JR Kobe Line
Those who come by car
From Fukushima Exit via Hanshin Expressway Route 11 Ikeda Line
Access from the nearest IC: Turn left at the exit of Fukushima, turn right at the intersection of Fukushima 6-chome, and turn left at the third corner.
From Umeda Exit of Hanshin Expressway No.1 Loop Route
Access from the nearest IC: Turn left at the Umeda exit, turn left just after crossing the railroad crossing, follow the road, turn right at the intersection of Jankara, turn right at the intersection of Fukushima 6-chome, and turn left at the third corner.
Daiwa Roynet Hotel Osaka-Shin Umeda
6-16-1 Fukushima, Fukushima-ku, Osaka-shi, Osaka, Japan 553-0003
Shin Umeda Training Center
Approximately two minutes walk on the left from the front entrance of the hotel.
Umeda area
Approximately 15 minutes walk from the hotel
Hanshin Koshien Baseball Stadium
Approximately a 15-minute walk from the hotel to Osaka-Umeda Station by Hanshin Electric Railway → two stations from Osaka-Umeda Station → approximately 3-minute walk
Kyocera Dome Osaka
Approximately seven minutes walk from the hotel to Fukushima Station on the JR Osaka Loop Line → four stations from Fukushima Station → Taisho Station → about seven minutes walk
Solaniwa Hot Spring
About seven minutes' walk from the hotel to Fukushima Station on the JR Osaka Loop Line → three stations from Fukushima Station → Bentencho Station
Osaka Temmangu Shrine/Japan Mint Sakura Tunnel
Approximately 10 minutes walk from the hotel to Shin-Fukushima Station on the JR Tozai Line → two stations from Shin-Fukushima to Osakatemmangu Station → approximately 10 minutes walk from Exit 7
Universal Studios Japan
Approximately 7 minutes walk from the hotel to Fukushima Station on the JR Osaka Loop Line → 4 stations from Fukushima Station → Universal City Station on the JR Yumesaki Line ※ If there is no train to Sakurajima, you need to transfer at Nishikujo Station.
Osaka Castle keep/Osaka Castle Park/Osaka Castle Hall
About 7 minutes on foot from the hotel to Fukushima Station on the JR Osaka Loop Line → 5 stations from Fukushima Station → Osakajokoen Station
Osaka Aquarium Kaiyukan
Approximately seven minutes on foot from the hotel to Fukushima Station on the JR Osaka Loop Line → three stations from Fukushima Station → get off at Bentencho Station then transfer to Osaka Metro Chuo Line → two stations to Osakako Station
FAQ
QAre amenities in the room are free of charce?
＋ーA Yes, feel free to use them.
QDoes you hotel have a public bath?
＋ーA No.
QIs it possible to rent a car?
＋ーA Our hotel does not provide rental car services. To find one, please ask the front desk.
QWhat is Check-In and Check-Out time?
＋ーA Check in time is 2pm. Check out time is 11am.
QCan I store my luggage at hotel before check in or after check out?
＋ーA We can keep your luggage at the front desk on the day of your check in and the day of your check out.
QPlease tell me about room cleaning
＋ー
A
If you are staying for more than one night and you would like cleaning services, please use the magnets on your door.
If you would like room cleaning (including towel exchange), please attach the blue magnet (indicating 'Please clean the room') to the outside of your door by 10:00 AM on the day of service.
If you do not require cleaning but would still like towel exchange, please attach the grey magnet (indicating 'Please exchange towels') to the outside of your door by 10:00 AM on the day of service.
If neither magnet is attached, please note that neither cleaning nor towel exchange will be performed.
However, for hygiene reasons, room cleaning will be conducted every third day even if you do not request it.
We appreciate your understanding and cooperation with our SDGs initiatives. Thank you for your cooperation.
QCan I request an early Check-In
＋ー
A
Earlier check-in is possible starting 12pm and costs extra one thousand yen per each hour.
Please understand that this may be subject to availability on your check-in date.
QCan I request a late check-out?
＋ーA Late check out is possible but is a subject to availability on your check out date. The latest check out time is 2pm.
QDoes your hotel allow pets?
＋ーA Unfortunaltely, no. (Sight challenged customers can stay with their service animals)
QIf i extend my stay, can I stay in the same room?
＋ーA Depends on the room availability of that day. Please contact the front desk.
QCan I make room requests?
＋ーA We accept room requests but may not be able to provide you with desired room depending on the room availabilitu of that day.
QI have another reservation at your hotel. Can I store my luggage until my next check in?
＋ーA Of course, once we confirmed your reservation.
QCan I check in later than the check in time I stated?
＋ー
A
If you are going to be later that your stated check in time please inform the hotel.
Due to security reasons the doors to the hotel are locked at night. In case of late arrival please use an interphone next to the door to contact front desk.
QCan I ask for a free upgrade?
＋ーA Room upgrades are possible but not free. Please contact front desk for more details.
QWhat do you need to check in to the hotel?
＋ーA Please show us your passport and reservation number.
QCan I invite a guest into my room?
＋ーA Please meet with your guest at the public area of the hotel.
QCan I smoke in the room? Can I smoke electronic cigarettes?
＋ーA If you would like to smoke in the room, please book a smoking room.
QDo I have to pay extra for my child?
＋ーA Children under 12y.o can stay for free when sharing bed with their parents (amenities and breakfast are not included).
QDoes your hotel have a shuttle bus service?
＋ーA No, but our front desk can help you to find one.
QIs there Wi-Fi in the hotel?
＋ーA Yes, and it's free. For password, please contact the front desk.
QCan I make a copy or send a FAX from your hotel?
＋ー
A
Yes, at the front desk.
It would be 10JPY for black&white page or 50JPY for a colored one.
QCan I ship my luggage to your hotel?
＋ー
A
Yes, we can keep youe belongings at the front desk.
When shipping, please write your reservation name and check in date.
Please note, that we cannot keep luggages that require temperature control.
QCan you keep food or drinks?
＋ーA Yes, as long it does not require temperature control.
QCan I send a parcel to your hotel by cash on delivery?
＋ーA No. Please pay for delivery in advance.
QCan I send a parcel from the hotel?
＋ーA Yes, but only domestically.
QCan you ship internationally?
＋ーA No. Only domestically.
QCan I exchange currency at your hotel?
＋ーA No. Please ask front desk for closest exchange offices.
QCan I borrow an iron?
＋ーA Yes. Please contact the front desk.
QDo you have an adapter or converter?
＋ーA Yes, at the front desk.
QCan I make a phonecall from my room? Can I call overseas?
＋ーA Yes, but you will be charged for each outcoming phonecall.
QI forgot something in the room. What should I do?
＋ーA Please contact our hotel.TEL.+81-06-4797-6186
QCan you make a restaurant reservation for me?
＋ーA Yes, but only for the period of your stay at out hotel.
QWhat is check-in time?
＋ーA You can check in any time after 2 pm. In case of you arriving late please let the hotel know your arrival time in advance.
QAt the hotel, can I pay with a credit card? What kinds of credit card can I use?
＋ーA We accept VISA, MasterCard, JCB, American Express, Diners and Union Pay.
QCan I pay with a QR code (AliPay, WECHAT PAY or KAKAOPAY)?
＋ーA No.
QCan youissue a receipt for my stay?
＋ーA Yes, but only for the payments made directly at the front desk.
QWhat's the hotel's cancellation fee policy?
＋ー
A
(Reservations made for 1 to 14 people)
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
(Reservations made for 15 or more people)
Cancellation 9 days prior to check in day: 10% of room charge.
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
QHow do I become a member?
＋ーA Please inquire to the front desk.
QDo I have to pay to become a member?
＋ーA No, it's totally free.
QWhat are the benefits of becoming a member?
＋ーA To find out about Roynet Club benefits, please stop by the front desk.
QHow long are Roynet points valid for?
＋ーA Points a valid for two years since the last stay.
QHow can I use my Roynet Points?
＋ーA Points can be used at the front desk when you pay the room charge.
QI lost my membership card. What should I do?
＋ーA Please inform the hotel for the new card.
QWhat is Roynet Club Members?
＋ーA It's a point collecting system that can be used at any Daiwa Roynet hotel.
INFORMATION
| Number of guest rooms | 227 |
|---|---|
| Capacity | 471 |
| Check-in / Check out | 14：00/11：00 |
| Credit card | VISA・JCB・AMEX・Diners Club・MasterCard・UC・銀聯 |