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Daiwa Roynet Nishi-Shinjuku PREMIER
Convenient access for business and sightseeing. All 280 guest rooms have a chic, modern atmosphere of Japanese beauty.
We promise you a moment of peace of mind and healing so that each and every customer can be comfortable.
TOPICS
Japanese and Western buffet HEARTH
OPEN 2022 Auguest 9th
At HEARTH, a restaurant based on the concept of Japanese Modern, we provide a variety-rich Japanese and Western-compromised breakfast. Be sure to taste it at the beginning of the day.
| Opening hours | 7:00～10:00(LO. 9:30) |
|---|---|
| Service charge | ※Service charge : Adults 1 person 1,980 JPY (tax included) Elementary school students (6-12 years old) 1 person 1,000 yen (tax included) Pre school children (aged 0-6 years) are free |
| Location | First floor of the hotel |
FACILITIES
Restaurant
＋ー
At Light Metropolis, a restaurant based on the concept of Japanese Modern, we provide a variety-rich Japanese and Western-compromised breakfast. Be sure to taste it at the beginning of the day.
[Place] 1st floor
[Opening hours]
7:00 to 10:00 (L.O.9:30)
11:30 to 22:00 (Food L.O.21:00 Drink L.O.21:30)
Parking lot
＋ー
There is a parking lot on the hotel grounds. (Not reserved)
[Fee]
・ One unit for one night from 14:00 to 11:00 on the following day 1,500 yen (including tax)
[Number of units]
34 units
[Vehicle Restrictions]
・ Vehicle height : 2.05m
・ Vehicle width: 1. 9m
・ Weight: 2.3t
Convenience store
＋ーLocation: ground floor
Opening Hours: 24/7
ATM service: available
Coin-operated laundry
＋ー
Location: 5th and 10th floors
Business hours: 24/7
Number of machines:3 on each floor
Reference fee: 400 yen or 500 yen
Please use 100 yen coins only.
Vending machines, ice-making machines, and microwave ovens
＋ー
Vending Machine: 11th floor
Microwave: 11th floor
Ice Machine: 11th floor
Conference room
＋ー
There is a meeting room on the 2nd floor. For any further information please contact our hotel directly.
SERVICE
Left-luggage
＋ーOur hotel can keep your luggage for one day.
For more information please check our FAQ corner.
Courier
＋ーWe accept domestic shipping only.
For more information please check our FAQ corner.
Security
＋ーIn order to protect our guests our hotel has a curfew (12am - 6am).
During curfew all enterances are locked, so in order to enter the hotel please use your room key.
There is also security in the elevator.
Copy/Fax
＋ー(Not free) Please ask the front desk.
Wheelchair
＋ーOur hotel provides folding manual wheelchairs available for use within the hotel only. If you would like to use one, please inform us in advance.
Free Wireless LAN
＋ーEvery room and lobby have free Wireless LAN.
How to get here
Those who come by plane
Approximately 40 minutes by limousine bus from Haneda Airport to the west exit of Shinjuku Station
Approximately 2 hours from Narita Airport by limousine bus to the west exit of Shinjuku Station
Those who come by train
Approximately 5 minutes walk from Nishi-Shinjuku Station on the subway Marunouchi Line.
Approximately 6 minutes on foot from Toei Oedo Line "Tocho-mae Station"
Approximately 15 minutes walk from Shinjuku Station
Approximately 20 minutes from Tokyo Station via Shinjuku Station
Daiwa Roynet Hotel NISHI-SHINJUKU PREMIER
12-39 Nishi Shinjuku 6-chome, Shinjuku-ku, Tokyo 160-0023
FAQ
QAre amenities in the room are free of charge?
＋ーA Yes, feel free to use them.
QDoes you hotel have a public bath?
＋ーA No.
QIs it possible to rent a car?
＋ーA Our hotel does not provide rental car services. To find one, please ask the front desk.
QWhat is Check-In and Check-Out time?
＋ーA Check in time is 2pm. Check out time is 11am.
QCan I request an early Check-In
＋ー
A
Earlier check-in is possible starting 12pm and costs extra one thousand yen per each hour.
Please understand that this may be subject to availability on your check-in date.
QCan I request a late check-out?
＋ー
A
Late check out is possible but is a subject to availability on your check out date.
The latest check out time is 2pm and costs extra one thousand yen per each hour.
QIf i extend my stay, can I stay in the same room?
＋ーA Depends on the room availability of that day. Please contact the front desk.
QCan I make room requests?
＋ーA We accept room requests but may not be able to provide you with desired room depending on the room availability of that day.
QCan I store my luggage at hotel before check in or after check out?
＋ーA We can keep your luggage at the front desk on the day of your check in and the day of your check out.
QI have another reservation at your hotel. Can I store my luggage until my next check in?
＋ーA Of course, once we confirmed your reservation.
QCan I check in later than the check in time I stated?
＋ー
A
If you are going to be later than your stated check in time please inform the hotel.
Due to security reasons the doors to the hotel are locked at night. In case of late arrival please use an interphone next to the door to contact front desk.
QCan I ask for a free upgrade?
＋ーA Room upgrades are possible but not free. Please contact front desk for more details.
QWhat do you need to check in to the hotel?
＋ーA Please show us your passport and reservation number.
QCan I invite a guest into my room?
＋ーA Please meet with your guest at the public area of the hotel.
QCan I smoke in the room? Can I smoke electronic cigarettes?
＋ーA If you would like to smoke in the room, please book a smoking room.
QDo I have to pay extra for my child?
＋ーA Children under 12y.o can stay for free when sharing bed with their parents (amenities and breakfast are not included).
QDoes your hotel have a shuttle bus service?
＋ーA No, but our front desk can help you to find one.
QIs there Wi-Fi in the hotel?
＋ーA Yes, and it's free. For password, please contact the front desk.
QCan I make a copy or send a FAX from your hotel?
＋ー
A
Yes, at the front desk.
It would be 10JPY for black&white page or 50JPY for a colored one.
QCan I ship my luggage to your hotel?
＋ー
A
Yes, we can keep your belongings at the front desk.
When shipping, please write your reservation name and check in date.
Please note, that we cannot keep luggages that require temperature control.
QCan you keep food or drinks?
＋ーA Yes, as long it does not require temperature control.
QCan I send a parcel to your hotel by cash on delivery?
＋ーA No. Please pay for delivery in advance.
QCan I send a parcel from the hotel?
＋ーA Yes, but only domestically.
QCan you ship internationally?
＋ーA No. Only domestically.
QCan I exchange currency at your hotel?
＋ーA No. Please ask front desk for closest exchange offices.
QCan I borrow an iron?
＋ーA Yes. Please contact the front desk.
QCan I make a phonecall from my room? Can I call overseas?
＋ーA Yes, but you will be charged for each outcoming phonecall.
QDo you have an adapter or converter?
＋ーA Yes, at the front desk.
QPlease tell me about room cleaning
＋ー
A
If you are staying for more than one night and you would like cleaning services, please use the magnets on your door.
If you would like room cleaning (including towel exchange), please attach the blue magnet (indicating 'Please clean the room') to the outside of your door by 10:00 AM on the day of service.
If you do not require cleaning but would still like towel exchange, please attach the grey magnet (indicating 'Please exchange towels') to the outside of your door by 10:00 AM on the day of service.
If neither magnet is attached, please note that neither cleaning nor towel exchange will be performed.
However, for hygiene reasons, room cleaning will be conducted every third day even if you do not request it.
We appreciate your understanding and cooperation with our SDGs initiatives. Thank you for your cooperation.
QAt the hotel, can I pay with a credit card? What kinds of credit card can I use?
＋ーA We accept VISA, MasterCard, JCB, American Express, Diners and Union Pay.
QCan I pay with a QR code (AliPay, WECHAT PAY or KAKAOPAY)?
＋ーA No.
QCan you issue a receipt for my stay?
＋ーA Yes, but only for the payments made directly at the front desk.
QWhat's the hotel's cancellation fee policy?
＋ー
A
(Reservations made for 1 to 14 people)
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
(Reservations made for 15 or more people)
Cancellation 9 days prior to check in day: 10% of room charge.
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
QHow do I become a member?
＋ーA Please inquire to the front desk.
QDo I have to pay to become a member?
＋ーA No, it's totally free.
QWhat are the benefits of becoming a member?
＋ーA To find out about Roynet Club benefits, please stop by the front desk.
QHow long are Roynet points valid for?
＋ーA Points a valid for two years since the last stay.
QHow can I use my Roynet Points?
＋ーA Points can be used at the front desk when you pay the room charge.
QI lost my membership card. What should I do?
＋ーA Please inform the hotel for the new card.
QWhat is Roynet Club Members?
＋ーA It's a point collecting system that can be used at any Daiwa Roynet hotel.
QI forgot something in the room. What should I do?
＋ーA Please contact our hotel.TEL.81-3-5909-8480
QCan you make a restaurant reservation for me?
＋ーA Yes, but only for the period of your stay at out hotel.
QWhat is check-in time?
＋ーA You can check in any time after 2 pm. In case of you arriving late please let the hotel know your arrival time in advance.
INFORMATION
| Number of guest rooms | 280 |
|---|---|
| Capacity | 596 |
| Check-in / Check out | 14：00/11：00 |
| Credit card | VISA・JCB・AMEX・Diners Club・MasterCard・UC・UnionPay card |
| Other Facilities | Restaurant / Parking lot / Convenience store / Coin-operated laundry / Vending machines, ice-making machines, and microwave / Conference room |
| Other Services | Left-luggage / Courier / Security / Copy/Fax / Wheelchair / Free Wi-Fi / Public PC / PCs for lend (charged) |