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Daiwa Roynet Hotel KYOTO-TERRACE-HACHIJO PREMIER
We welcome all of you with elegant lights that are inspired by Japan's unique juni-hitoe i.e. the 12-layered ceremonial kimono.
Enjoy a comfortable stay in a sophisticated and calm space of Japanese and Western styles and functional facilities.
Make your trip memories even more gorgeous.
TOPICS
Breakfast will be served in the form buffet style. Breakfast buffet
We are waiting to serve you a menu full of our sincerity that will fill your body and mind with vitality at the start of the day.
Enjoy a Japanese and Western buffet made with plenty of fresh vegetables and carefully selected ingredients.
| Opening hours | 6:30 -10:00 (Last entry 9:30) |
|---|---|
| Service charge. | Adults: 1,650 yen (tax included) Elementary school students and younger: 990 yen (tax included) Infants: Free |
| Location | First floor of the hotel |
FACILITIES
Restaurant
＋ー
Location:1st floor
Opening Hours:6：30～10：00（L.O. 9：30）
Cuisine:Japanese&Western buffet
Parking lot
＋ーLocated on the 1st floor.
Reservations are not available.
Price:1,700yen
7：00～22：00
Spaces:17
【Vehicle restrictions】
Height:1,500mm
Weight:2,600kg
Width:1,950mm
Length:530mm
Gym
＋ー
Location:2nd floor
Price:Free (hotel guests only)
Opening Hours:5：00～23：00
Convenience store
＋ーLocation:1st floor
Opening Hours:24h
ATM service
Coin-operated laundry
＋ー
Location:6th floor
Business hours:24h
Number of machines:3
Reference fee:300 yen ～
Please use 100 yen coins only.
Vending machines, ice-making machines, and microwave ovens
＋ー
Vending Machine:5th floor
Microwave:5th floor
Ice Machine:5th floor
Smoking area
＋ー
Smoking Area is located on the 2nd floor and can be used any time of the day.
SERVICE
Left-luggage
＋ーOur hotel can keep your luggage for one day.
For more information please check our FAQ corner.
Courier
＋ーWe accept domestic shipping only.
For more information please check our FAQ corner.
Security
＋ー
In order to protect our guests our hotel has a curfew (12am - 6am).
During curfew all the enterances are lock, so in order to enter the hotel please use your room key.
※Some hotels also have security in the elevators.
Copy/Fax
＋ー(Not free) Please ask the front desk.
Wheelchair
＋ー
Our hotel provides folding manual wheelchairs available for use within the hotel only. If you would like to use one, please inform hotel in advance.
Free Wi-Fi
＋ーEvery room and the lobby has free Wi-Fi.
How to get here
Those who come by plane
・ [From Osaka International Airport (Itami Airport)]
Airport limousine bus: Approximately 55 minutes (approximately 2 minutes on foot from JR Kyoto Station Hachijo-guchi bus stop to the hotel)
・ [From Kansai International Airport]
Approximately 88 minutes from the first terminal and approximately 103 minutes from the second terminal in the airport limousine bus
(Approximately 2 minutes on foot from the JR Kyoto Station Hachijo-guchi bus stop to the hotel.)
Approximately 75 minutes to JR Kanku Limited Express Haruka JR Kyoto Station
Those who come by train
・ 2 minutes on foot from Hachijo East Exit of JR Kyoto Station (on the Shinkansen side)
・ 2 minutes on foot from the south ticket gate of the Kyoto Municipal Subway's Kyoto Station
Daiwa Roynet Hotel KYOTO-TERRACE-HACHIJO PREMIER
601-8004 14-1 Higashikujo Higashisanno-cho, Minami-ku, Kyoto-shi, Kyoto
FAQ
QCan I send luggage to the hotel?
＋ー
A
Yes, it is possible to send the luggage to us.
But we do not accept cash on delivery, so please make sure to pay the luggage before sending it to us.
We are going to keep the luggage until the check in date.
Please write the reservation information (name and check-in date) when you send the luggage.
*The storage is limited, so there is a possibility we can not accept the luggage when it is full.
*Please make sure the name on the reservation and the sender name is the same. If we can not confirm the sender name in the system, we can not accept the luggage.
QAre amenities in the room are free of charce?
＋ーA Yes, feel free to use them.
QDoes you hotel have a public bath?
＋ーA No.
QIs it possible to rent a car?
＋ーA Our hotel does not provide rental car services. To find one, please ask the front desk.
QWhat is Check-In and Check-Out time?
＋ーA Check in time is 2pm. Check out time is 11am.
QCan I request an early Check-In
＋ー
A
Earlier check-in is possible starting 12pm and costs extra one thousand yen per each hour.
Please understand that this may be subject to availability on your check-in date.
QCan I request a late check-out?
＋ーA Late check out is possible but is a subject to availability on your check out date. The latest check out time is 2pm.
QDoes your hotel allow pets?
＋ーA Unfortunaltely, no. (Sight challenged customers can stay with their service animals)
QIf i extend my stay, can I stay in the same room?
＋ーA Depends on the room availability of that day. Please contact the front desk.
QCan I make room requests?
＋ーA We accept room requests but may not be able to provide you with desired room depending on the room availabilitu of that day.
QCan I store my luggage at hotel before check in or after check out?
＋ーA We can keep your luggage at the front desk on the day of your check in and the day of your check out.
QI have another reservation at your hotel. Can I store my luggage until my next check in?
＋ーA Of course, once we confirmed your reservation.
QCan I check in later than the check in time I stated?
＋ー
A
If you are going to be later that your stated check in time please inform the hotel.
Due to security reasons the doors to the hotel are locked at night. In case of late arrival please use an interphone next to the door to contact front desk.
QCan I ask for a free upgrade?
＋ーA Room upgrades are possible but not free. Please contact front desk for more details.
QWhat do you need to check in to the hotel?
＋ーA Please show us your passport and reservation number.
QCan I invite a guest into my room?
＋ーA Please meet with your guest at the public area of the hotel.
QCan I smoke in the room? Can I smoke electronic cigarettes?
＋ーA If you would like to smoke in the room, please book a smoking room.
QDo I have to pay extra for my child?
＋ーA Children under 12y.o can stay for free when sharing bed with their parents (amenities and breakfast are not included).
QDoes your hotel have a shuttle bus service?
＋ーA No, but our front desk can help you to find one.
QIs there Wi-Fi in the hotel?
＋ーA Yes, and it's free. For password, please contact the front desk.
QCan I make a copy or send a FAX from your hotel?
＋ー
A
Yes, at the front desk.
It would be 10JPY for black&white page or 50JPY for a colored one.
QCan I ship my luggage to your hotel?
＋ー
A
Yes, we can keep youe belongings at the front desk.
When shipping, please write your reservation name and check in date.
Please note, that we cannot keep luggages that require temperature control.
QCan you keep food or drinks?
＋ーA Yes, as long it does not require temperature control.
QCan I send a parcel to your hotel by cash on delivery?
＋ーA No. Please pay for delivery in advance.
QCan I send a parcel from the hotel?
＋ーA Yes, but only domestically.
QCan you ship internationally?
＋ーA No. Only domestically.
QCan I exchange currency at your hotel?
＋ーA No. Please ask front desk for closest exchange offices.
QCan I borrow an iron?
＋ーA Yes. Please contact the front desk.
QCan I make a phonecall from my room? Can I call overseas?
＋ーA Yes, but you will be charged for each outcoming phonecall.
QDo you have an adapter or converter?
＋ーA Yes, at the front desk.
QPlease tell me about room cleaning
＋ー
A
If you are staying for more than one night and you would like cleaning services, please use the magnets on your door.
If you would like room cleaning (including towel exchange), please attach the blue magnet (indicating 'Please clean the room') to the outside of your door by 10:00 AM on the day of service.
If you do not require cleaning but would still like towel exchange, please attach the grey magnet (indicating 'Please exchange towels') to the outside of your door by 10:00 AM on the day of service.
If neither magnet is attached, please note that neither cleaning nor towel exchange will be performed.
However, for hygiene reasons, room cleaning will be conducted every third day even if you do not request it.
We appreciate your understanding and cooperation with our SDGs initiatives. Thank you for your cooperation.
QAt the hotel, can I pay with a credit card? What kinds of credit card can I use?
＋ーA We accept VISA, MasterCard, JCB, American Express, Diners and Union Pay.
QCan I pay with a QR code (AliPay, WECHAT PAY or KAKAOPAY)?
＋ーA No.
QCan youissue a receipt for my stay?
＋ーA Yes, but only for the payments made directly at the front desk.
QWhat's the hotel's cancellation fee policy?
＋ー
A
(Reservations made for 1 to 14 people)
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
(Reservations made for 15 or more people)
Cancellation 9 days prior to check in day: 10% of room charge.
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
QHow do I become a member?
＋ーA Please inquire to the front desk.
QDo I have to pay to become a member?
＋ーA No, it's totally free.
QWhat are the benefits of becoming a member?
＋ーA To find out about Roynet Club benefits, please stop by the front desk.
QHow long are Roynet points valid for?
＋ーA Points a valid for two years since the last stay.
QHow can I use my Roynet Points?
＋ーA Points can be used at the front desk when you pay the room charge.
QI lost my membership card. What should I do?
＋ーA Please inform the hotel for the new card.
QWhat is Roynet Club Members?
＋ーA It's a point collecting system that can be used at any Daiwa Roynet hotel.
QI forgot something in the room. What should I do?
＋ーA Please contact our hotel.TEL.81-75-682-0855
QCan you make a restaurant reservation for me?
＋ーA Yes, but only for the period of your stay at out hotel.
QWhat is check-in time?
＋ーA You can check in any time after 2 pm. In case of you arriving late please let the hotel know your arrival time in advance.
INFORMATION
| Number of guest rooms | 174 |
|---|---|
| Capacity | 370 |
| Check-in / Check out | 14：00/11：00 |
| Credit card | VISA・JCB・AMEX・Diners Club・MasterCard・UC・UnionPay card |
| Other Facilities | Restaurant / Parking lot / Gym / Convenience store / Coin-operated laundry / Vending machines, ice-making machines, and microwave ovens / Smoking area |
| Other Services | Left-luggage / Courier / Security / Copy/Fax / Wheelchair / Free Wi-Fi / Public PC / PCs for lend (charged) |