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Daiwa Roynet Hotel KOBE-SANNOMIYA
Daiwa Roynet Hotel KOBE-SANNOMIYA is easily accessible and approximately 7 minutes on foot from JR Sannomiya Station. Please use it as a base for sightseeing and business such as Kobe Chinatown and Ijinkan.
TOPICS
| Opening hours | Business hours 6:30-10:00 (last entrance 9:30) |
|---|---|
| Service charge | Charges Adults: 1200 yen (tax included) Children (elementary school students): 700 yen (tax included) |
| Location | First floor of the hotel |
FACILITIES
Restaurant
＋ー
Location:1st floor
Opening Hours: morning 7：00～10：00（L.O9：30）
lunch 11：30～13：30
dinner 18：00～23：00
18：00～22：00（Sat.）
Cuisine:Japanese
Parking lot
＋ー
Located on the 1st floor.
Reservations are not available.
Price:
14：00～11：00 ¥1,500 per night
Spaces:32 units
【Vehicle restrictions】
Height:2 meters
Width:1.85 meters
Length:5.05 meters
Convenience store
＋ー
Location:1st floor
Opening Hours:24h
ATM service
Coin-operated laundry
＋ー
Location:5th floor
Business hours:24h
Number of machines:3
Reference fee:300 yen ～
Please use 100 yen coins only.
Vending machines, ice-making machines, and microwave ovens
＋ー
Vending Machine:2nd floor and 8th floor
Microwave:2nd floor and 8th floor
Ice Machine:2nd floor and 8th floor
SERVICE
Left-luggage
＋ーOur hotel can keep your luggage for one day.
For more information please check our FAQ corner.
Courier
＋ーWe accept domestic shipping only.
For more information please check our FAQ corner.
Security
＋ーIn order to protect our guests our hotel has a curfew (12am - 6am).
During curfew all the enterances are lock, so in order to enter the hotel please use your room key.
※Some hotels also have security in the elevators.
Copy/Fax
＋ー(Not free) Please ask the front desk.
Wheelchair
＋ーOur hotel provides folding manual wheelchairs available for use within the hotel only. If you would like to use one, please inform hotel in advance.
Free Wi-Fi
＋ーEvery room an the lobby have free Wi-Fi.
How to get here
Those who come by plane
From Kobe Airport
Use of Port Liner (monorail). Get off at the last stop "Sannomiya Station". (Approximately 30 minutes)
Those who come by train
・ From Shin-Kobe Station on the Shinkansen
Take the Kobe City Subway-Seishin-Yamate Line and get off at the first stop "Sannomiya Station".
Exit the ticket gate and go to the ground level at East Exit 3.
Go south through the "JR Sannomiya Station / Central Exit" in front of you.
Go straight on Flower Road toward the department store "Kobe Hankyu"
Turn left in front of "Kobe International Hall". (About 12 minutes on foot)
・ From JR Sannomiya Station
Exit the east exit ticket gate and turn right.
Turn left at the corner of "Nippon Travel Agency" and go straight, then turn right before "AEON FOOD STYLE".
Cross National Route 2, turn left, turn right at the corner of "Round One" and go straight. (About 7 minutes on foot)
・ From Hanshin Kobe Sannomiya Station
Right turn out of the East Gate.
Go straight on Flower Road and turn left in front of Kobe International Hall. (Approximately 8 minutes on foot)
・ From Hanshin Kobe Sannomiya Station
Exit the east exit ticket gate to the left, take exit A24, and go to the ground level
Walk along the elevated port liner (monorail)
Turn left at "Gokodori" (about 5 minutes on foot)
Daiwa Roynet Hotel KOBE-SANNOMIYA
651-0087 1-6 5-chome, Gokodori, Chuo-ku, Kobe-shi, Hyogo
Kobe Kitano Ijinkan-Gai
Kitano-cho, which is famous as a town of Ijinkan, is located on a hill overlooking the harbor after climbing up Tor Road.
There are many boutiques and restaurants that are in the Ijinkan area thus making it a popular tourist destination with a gorgeous atmosphere.
Time required from the hotel: Approximately 20 minutes on foot (climb up the slope)
Kobe Harborland
The sea, the red tower, the big Ferris wheel, the glittering city.
Kobe's bay areas "Harborland" and "Meriken Park" are where you can see this combination as the scenery.
It is a popular spot where you can enjoy cruising on a large shopping mall or a pleasure boat!
Travel time from the hotel: Approximately 20 minutes
About a 5-minute walk from the hotel, board the subway coastline at "Sannomiya-Hanadokemae" station and your destination is right there after getting off at "Harbor Land" station (travelling time is about 5 minutes)
Kobe Oji Zoo
Kobe City Oji Zoo is the only zoo in Japan where you can see giant pandas and koalas together with around 800 animals of about 130 species on display. The zoo also has a friendly square, an amusement park, and a zoological science museum.
Hotel time: Approx. 15 minutes
Approximately a 10-minute walk from the hotel, get on at Hankyu Kobe Sannomiya Station, and walk west 3 minutes after getting off at Oji Park Station.
Kobe Oji Zoo is the only zoo in Japan where you can see 800 animals of about 130 species as well as giant pandas and koalas together. The zoo also has an interation plaza, an amusement park, and a zoological science museum.
Travel time from the hotel: Approximately 15 minutes
Head to Hankyu "Kobe Sannomiya" Station which is approximately 10 minutes on foot from the hotel and take the train to "Ojikoen" Station before walking another 3 minutes to the west
Suma Aqualife Park Kobe
Immediately after getting off at Suma Kaihin Park Station from JR Sannomiya Station, which is about a seven-minute walk from the hotel
(Approximately 15 minutes ride time)
It is an aquarium with a large site in Suma Ward, Kobe City.
Immediately after entering the entrance of the main building, there is a huge aquarium in front of you, where you can see various fishes swimming.
There are a dolphin live hall, a penguins hall, and a sea otter hall outdoors. It has been loved by the locals of Kobe for a long time.
It is nicknamed "Sumasui".
Travel time from the hotel: Approximately 25 minutes
Head to JR "Sannomiya" Station which is about 7 minutes on foot from the hotel and take the train to "Suma Kaihin Koen" Station which is nearby
(Travelling time about 15 minutes)
Motomachi and Nankin-machi
"Nankin-machi" in Motomachi, Kobe. It is one of the three major Chinatowns in Japan, along with Yokohama and Nagasaki. It is one of the popular tourist spots in Kobe, and there are many dim sum shops offering meat buns and dumplings etc. that are perfect for eating while walking around, and Chinese restaurants where you can do takeaways. You can find many things to look at even if you are just walking around.
Travel time from the hotel: Approximately 20 minutes on foot
FAQ
QAre amenities in the room are free of charce?
＋ーA Yes, feel free to use them.
QDoes you hotel have a public bath?
＋ーA No.
QIs it possible to rent a car?
＋ーA Our hotel does not provide rental car services. To find one, please ask the front desk.
QWhat is Check-In and Check-Out time?
＋ーA Check in time is 2pm. Check out time is 11am.
QCan I request an early Check-In
＋ー
A
"Earlier check-in is possible starting 12pm and costs extra one thousand yen per each hour.
Please understand that this may be subject to availability on your check-in date."
QCan I request a late check-out?
＋ーA Late check out is possible but is a subject to availability on your check out date. The latest check out time is 2pm.
QDoes your hotel allow pets?
＋ーA Unfortunaltely, no. (Sight challenged customers can stay with their service animals)
QIf i extend my stay, can I stay in the same room?
＋ーA Depends on the room availability of that day. Please contact the front desk.
QCan I make room requests?
＋ーA We accept room requests but may not be able to provide you with desired room depending on the room availabilitu of that day.
QCan I store my luggage at hotel before check in or after check out?
＋ーA We can keep your luggage at the front desk on the day of your check in and the day of your check out.
QI have another reservation at your hotel. Can I store my luggage until my next check in?
＋ーA Of course, once we confirmed your reservation.
QCan I check in later than the check in time I stated?
＋ー
A
"If you are going to be later that your stated check in time please inform the hotel.
Due to security reasons the doors to the hotel are locked at night. In case of late arrival please use an interphone next to the door to contact front desk."
QCan I ask for a free upgrade?
＋ーA Room upgrades are possible but not free. Please contact front desk for more details.
QWhat do you need to check in to the hotel?
＋ーA Please show us your passport and reservation number.
QCan I invite a guest into my room?
＋ーA Please meet with your guest at the public area of the hotel.
QCan I smoke in the room? Can I smoke electronic cigarettes?
＋ーA If you would like to smoke in the room, please book a smoking room.
QDo I have to pay extra for my child?
＋ーA Children under 12y.o can stay for free when sharing bed with their parents (amenities and breakfast are not included).
QDoes your hotel have a shuttle bus service?
＋ーA No, but our front desk can help you to find one.
QIs there Wi-Fi in the hotel?
＋ーA Yes, and it's free. For password, please contact the front desk.
QCan I make a copy or send a FAX from your hotel?
＋ー
A
"Yes, at the front desk.
It would be 10JPY for black&white page or 50JPY for a colored one. "
QCan I ship my luggage to your hotel?
＋ー
A
"Yes, we can keep youe belongings at the front desk.
When shipping, please write your reservation name and check in date.
Please note, that we cannot keep luggages that require temperature control."
QCan you keep food or drinks?
＋ーA Yes, as long it does not require temperature control.
QCan I send a parcel to your hotel by cash on delivery?
＋ーA No. Please pay for delivery in advance.
QCan I send a parcel from the hotel?
＋ーA Yes, but only domestically.
QCan you ship internationally?
＋ーA No. Only domestically.
QCan I exchange currency at your hotel?
＋ーA No. Please ask front desk for closest exchange offices.
QCan I borrow an iron?
＋ーA Yes. Please contact the front desk.
QCan I make a phonecall from my room? Can I call overseas?
＋ーA Yes, but you will be charged for each outcoming phonecall.
QDo you have an adapter or converter?
＋ーA Yes, at the front desk.
QPlease tell me about room cleaning
＋ー
A
If you are staying for more than one night and you would like cleaning services, please use the magnets on your door.
If you would like room cleaning (including towel exchange), please attach the blue magnet (indicating 'Please clean the room') to the outside of your door by 10:00 AM on the day of service.
If you do not require cleaning but would still like towel exchange, please attach the grey magnet (indicating 'Please exchange towels') to the outside of your door by 10:00 AM on the day of service.
If neither magnet is attached, please note that neither cleaning nor towel exchange will be performed.
However, for hygiene reasons, room cleaning will be conducted every third day even if you do not request it.
We appreciate your understanding and cooperation with our SDGs initiatives. Thank you for your cooperation.
QAt the hotel, can I pay with a credit card? What kinds of credit card can I use?
＋ーA We accept VISA, MasterCard, JCB, American Express, Diners and Union Pay.
QCan I pay with a QR code (AliPay, WECHAT PAY or KAKAOPAY)?
＋ーA No.
QCan youissue a receipt for my stay?
＋ーA Yes, but only for the payments made directly at the front desk.
QWhat's the hotel's cancellation fee policy?
＋ー
A
"(Reservations made for 1 to 14 people)
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
(Reservations made for 15 or more people)
Cancellation 9 days prior to check in day: 10% of room charge.
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge."
QHow do I become a member?
＋ーA Please inquire to the front desk.
QDo I have to pay to become a member?
＋ーA No, it's totally free.
QWhat are the benefits of becoming a member?
＋ーA To find out about Roynet Club benefits, please stop by the front desk.
QHow long are Roynet points valid for?
＋ーA Points a valid for two years since the last stay.
QHow can I use my Roynet Points?
＋ーA Points can be used at the front desk when you pay the room charge.
QI lost my membership card. What should I do?
＋ーA Please inform the hotel for the new card.
QWhat is Roynet Club Members?
＋ーA It's a point collecting system that can be used at any Daiwa Roynet hotel.
QI forgot something in the room. What should I do?
＋ーA Please contact our hotel.TEL.81-78-291-4055
QCan you make a restaurant reservation for me?
＋ーA Yes, but only for the period of your stay at out hotel.
QCan you make a restaurant reservation for me?
＋ーA Yes, but only for the period of your stay at out hotel.
INFORMATION
| Number of guest rooms | 225 |
|---|---|
| Capacity | 288 |
| Check-in / Check out | 14：00/11：00 |
| Credit card | VISA・JCB・AMEX・Diners Club・MasterCard・UC・UnionPay card |
| Other Facilities | Restaurant / Parking lot / Convenience store / Coin-operated laundry / Vending machines, ice-making machines, and microwave ovens |
| Other Services | Left-luggage / Courier / Security / Copy/Fax / Wheelchair / Free Wi-Fi / Public PC / PCs for lend (charged) |