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Daiwa Roynet Hotel KANAZAWA-MIYABI
"Daiwa Royal Hotel D-PREMIUM Kanazawa" was renamed as "Daiwa Roynet Hotel Kanazawa MIYABI" on October 1, 2021.
We look forward to your continued patronage.
TOPICS
ROOMS
Opening hours | 6:30-10:00 (last entrance 9:30) |
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Service charge | Adult 1980 yen (tax included) Preschool children 880 yen (tax included) Free for children under 3 years old |
Location | Restaurants "Sakanaya SUZU" |
FACILITIES
Restaurant
+ーA restaurant with an atmosphere that is inspired by the nature of Okunoto.
You can enjoy dishes that are cooked live in the open kitchen, such as fish from the fish tank and iron plates, as well as agricultural products from within the prefecture such as Noto beef, Noto pork, and Kaga vegetables, seafood such as rosy seabass, Kano crab, and Noto fugu, and delicious local sake from Ishikawa.
Morning (Only for guests staying in the hotel) 6:30-10:00 (Last entrance 9:30)
Dinner 17:00-22:30 (Last order at 22:00) ※ We are currently closed for dinner.
Parking lot
+ーHotel-Affiliated Multi-Story Parking Lot on the Hotel Premises
[Opening hours] 7:00~22:00
[Number of units] 34 cars (Ordinary cars: 26 cars/High roof: 8 cars)
[Parking fee] 1,400 yen per night
※You may enter and leave the parking lot as often as you want during your stay as long as you do it within business hours.
※It is first come, first served basis, and we do not accept advance reservations for the parking lot at all.
※If the parking lot is full, we will guide you to the general parking lot in the neighborhood, but we do not promise that there will be parking space there.
※Large vehicles, such as buses and trucks, and motorcycles cannot park.
[Vehicle Restrictions]
Vehicle height 155cm or less/high roof 200cm or less
Vehicle width 185cm or less
Weight Ordinary car 2,000kg or less/High roof 2,500kg or less
Coin-operated laundry
+ーWe have a self-service coin-operated laundry.
Please use it for long stays on business trips or in sports camps, or for a little laundry while traveling.
[Hours] 24 hours
[Detergent] No detergent required due to automatic loading
◆Precautions for use
・It can only be used by guests staying at the hotel.
・Both washing machines and dryers only accept 100 yen coins.
Please prepare 100 yen coins in advance when you use it.
Vending machines, ice-making machines, and microwave ovens
+ーWe have a vending machine corner on the 4th, 8th and 12th floors.
We also have ice-making machines and microwave ovens, so please feel free to use them.
Please use the cup provided beside the ice maker. [FREE]
Smoking area
+ーSmoking booths are provided on the first, fifth and ninth floors.
Please note that the 5th floor is exclusive for women.
SERVICE
Courier
+ー[Charged] When sending from the hotel
We are accepting packages at the front desk. We also have boxes for delivery (both charged).
If you send your luggage to the hotel, please be sure to specify the name of the guest (Katakana) and the date of stay on the slip.
After checking your reservation information and slip, we will keep it until the day of your check-in.
However, we cannot accept cash, valuables, drugs, letters, fragile goods, dangerous goods, cool parcels and other items requiring temperature and humidity control, and payment-on-delivery and cash-on-delivery packages.
※We may not be able to accept it due to the limited storage space.
※If there is no description of your reservation's name on the slip, or if we are unable to match your reservation information, we may not be able to accept your package.
If you have any questions, please contact the hotel.
Security Lock System
+ーThe entrance will be locked after 25 o'clock for safety inside the hotel at midnight.
When entering after 25 o'clock, guests who stay at the hotel can open the door with the room key.
For customers who are checking in, use the intercom and we will let you enter the hotel after we confirm the name on your reservation.
Copy/Fax
+ーThis is accepted at the front desk. (charged)
Copy (black and white): 10 yen per page (tax included)
Copy (color): 50 yen per page (tax included)
FAX: 50 yen per transmission, including tax (up to 5 pages can be sent)
※Receiving faxes is free of charge.
(Please make sure that the name of the guest is written so we will know.)
Wheelchair
+ーWe lend it at the front desk.
Wheelchairs can only be used inside the building. Please be aware of this in advance.
How to get here
Those who come by plane
Approximately 40 minutes by shuttle bus from "Komatsu Airport" (get off at Kanazawa Station West Entrance Bus Terminal)
Those who come by train
Approximately 3 minutes on foot from Kanazawa Port Exit (West Exit) of JR Kanazawa Station
Those who come by car
Approximately 10 minutes by car from Kanazawa-Higashi IC on the Hokuriku Expressway
Approximately 15 minutes by car from Kanazawa-Nishi IC on the Hokuriku Expressway
Daiwa Roynet Hotel KANAZAWA-MIYABI
1-3-37 Hirooka, Kanazawa-shi, Ishikawa, Japan 920-0031FAQ
QAre amenities in the room are free of charce?
+ーA Yes, feel free to use them.
QDoes you hotel have a public bath?
+ー
A
public baths are 2nd floor.
Open hours: 16:00-1:00 / 6:00-10:00.
If you have a tattoo, you will need to apply a sticker to cover the tattoo.
Please feel free to ask the front desk staff if you would like a tattoo sticker.
QIs it possible to rent a car?
+ーA Our hotel does not provide rental car services. To find one, please ask the front desk.
QWhat is Check-In and Check-Out time?
+ーA Check in time is 2pm. Check out time is 11am.
QPlease tell me about room cleaning
+ー
A
If you are staying for more than one night and you would like cleaning services, please use the magnets on your door.
If you would like room cleaning (including towel exchange), please attach the blue magnet (indicating 'Please clean the room') to the outside of your door by 10:00 AM on the day of service.
If you do not require cleaning but would still like towel exchange, please attach the grey magnet (indicating 'Please exchange towels') to the outside of your door by 10:00 AM on the day of service.
If neither magnet is attached, please note that neither cleaning nor towel exchange will be performed.
However, for hygiene reasons, room cleaning will be conducted every third day even if you do not request it.
We appreciate your understanding and cooperation with our SDGs initiatives. Thank you for your cooperation.
QCan I request a late check-out?
+ーA Late check out is possible but is a subject to availability on your check out date. The latest check out time is 2pm.
QCan I request an early Check-In
+ー
A
Earlier check-in is possible starting 12pm and costs extra one thousand yen per each hour.
Please understand that this may be subject to availability on your check-in date.
QDoes your hotel allow pets?
+ーA Unfortunaltely, no. (Sight challenged customers can stay with their service animals)
QIf i extend my stay, can I stay in the same room?
+ーA Depends on the room availability of that day. Please contact the front desk.
QCan I make room requests?
+ーA We accept room requests but may not be able to provide you with desired room depending on the room availabilitu of that day.
QCan I store my luggage at hotel before check in or after check out?
+ーA We can keep your luggage at the front desk on the day of your check in and the day of your check out.
QI have another reservation at your hotel. Can I store my luggage until my next check in?
+ーA Of course, once we confirmed your reservation.
QCan I check in later than the check in time I stated?
+ー
A
If you are going to be later that your stated check in time please inform the hotel.
Due to security reasons the doors to the hotel are locked at night. In case of late arrival please use an interphone next to the door to contact front desk.
QCan I ask for a free upgrade?
+ーA Room upgrades are possible but not free. Please contact front desk for more details.
QWhat do you need to check in to the hotel?
+ーA Please show us your passport and reservation number.
QCan I invite a guest into my room?
+ーA Please meet with your guest at the public area of the hotel.
QCan I smoke in the room? Can I smoke electronic cigarettes?
+ーA If you would like to smoke in the room, please book a smoking room.
QDo I have to pay extra for my child?
+ーA Children under 12y.o can stay for free when sharing bed with their parents (amenities and breakfast are not included).
QDoes your hotel have a shuttle bus service?
+ーA No, but our front desk can help you to find one.
QIs there Wi-Fi in the hotel?
+ーA Yes, and it's free. For password, please contact the front desk.
QCan I make a copy or send a FAX from your hotel?
+ー
A
Yes, at the front desk.
It would be 10JPY for black&white page or 50JPY for a colored one.
QCan I ship my luggage to your hotel?
+ー
A
Yes, we can keep youe belongings at the front desk.
When shipping, please write your reservation name and check in date.
Please note, that we cannot keep luggages that require temperature control.
QCan you keep food or drinks?
+ーA Yes, as long it does not require temperature control.
QCan I send a parcel to your hotel by cash on delivery?
+ーA No. Please pay for delivery in advance.
QCan I send a parcel from the hotel?
+ーA Yes, but only domestically.
QCan you ship internationally?
+ーA No. Only domestically.
QCan I exchange currency at your hotel?
+ーA No. Please ask front desk for closest exchange offices.
QCan I borrow an iron?
+ーA Yes. Please contact the front desk.
QCan I make a phonecall from my room? Can I call overseas?
+ーA Yes, but you will be charged for each outcoming phonecall.
QDo you have an adapter or converter?
+ーA Yes, at the front desk.
QI forgot something in the room. What should I do?
+ーA Please contact our hotel.TEL.81-11-530-0755
QCan you make a restaurant reservation for me?
+ーA Yes, but only for the period of your stay at out hotel.
QWhat is check-in time?
+ーA You can check in any time after 2 pm. In case of you arriving late please let the hotel know your arrival time in advance.
QAt the hotel, can I pay with a credit card? What kinds of credit card can I use?
+ーA We accept VISA, MasterCard, JCB, American Express, Diners and Union Pay.
QCan I pay with a QR code (AliPay, WECHAT PAY or KAKAOPAY)?
+ーA No.
QCan youissue a receipt for my stay?
+ーA Yes, but only for the payments made directly at the front desk.
QWhat's the hotel's cancellation fee policy?
+ー
A
(Reservations made for 1 to 14 people)
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
(Reservations made for 15 or more people)
Cancellation 9 days prior to check in day: 10% of room charge.
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
QHow do I become a member?
+ーA Please inquire to the front desk.
QDo I have to pay to become a member?
+ーA No, it's totally free.
QWhat are the benefits of becoming a member?
+ーA To find out about Roynet Club benefits, please stop by the front desk.
QHow long are Roynet points valid for?
+ーA Points a valid for two years since the last stay.
QHow can I use my Roynet Points?
+ーA Points can be used at the front desk when you pay the room charge.
QI lost my membership card. What should I do?
+ーA Please inform the hotel for the new card.
QWhat is Roynet Club Members?
+ーA It's a point collecting system that can be used at any Daiwa Roynet hotel.
INFORMATION
Number of guest rooms | 177 |
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Capacity | 389 |
Check-in / Check out | 14:00/11:00 |
Credit card | VISA・JCB・AMEX・Diners Club・MasterCard・UC・UnionPay card |